Japan Audience

You already have Japanese customers.
You're just not serving them yet.

We help global brands respond to Japanese followers, localize their Instagram communication, and handle basic customer inquiries in Japanese — using your existing content, without changing your main account.

What This Is

SORA acts as a local communication layer for brands that already have interest from Japan but no Japanese-facing operation. We do not replace your main brand team. We make sure Japanese users can understand, engage, and ask questions without being left unanswered.

Who This Is For

This works best for brands that already ship to Japan, already have Japanese followers or inquiries, and currently have no Japanese captions, replies, or support flow. If Japanese users are already finding you, but not being served, we can help.

What We Do

Included

Japanese Instagram account setup support
Profile and bio localization
Japanese caption writing based on your original posts
Posting to the Japanese Instagram account
Japanese comment and DM responses
Basic website inquiry handling in Japanese
Monthly report

Not Included

Original creative production
Paid ads or influencer campaigns
Main account operation
Refund decisions or complaint resolution
Legal or payment-related handling
Full e-commerce management

How It Works

Account Setup

You create and own the Japanese Instagram account. We receive admin access and operate it on your behalf.

Content Handoff

You share upcoming creative assets and original English captions through a shared folder, preferably Google Drive.

Japanese Localization

We rewrite the post for Japanese users. This is not direct translation; it is localization adjusted to tone and context.

Approval & Posting

You review the draft when needed. Once approved, we publish to the Japanese account. Time-sensitive launches can be posted simultaneously with your main account.

Japanese User Support

We respond to Japanese comments, DMs, and basic website inquiries. More sensitive cases are escalated to your team before reply.

Monthly Reporting

We share a simple monthly summary covering post output, follower movement, engagement, and notable customer questions.

Pricing

Starter

$300

per month

Typically 8–12 posts/month
Caption localization
Comment & DM responses
Basic CS handling
Monthly report

Standard

$500

per month

Typically 16–20 posts/month
Caption localization
Comment & DM responses
Full CS handling
Monthly report

One-time setup — account, bio & profile, website localization (up to 5 pages)

$150

Early Access

First 10 brands: setup fee waived + first month 50% off.

Reply with your account — no commitment needed to start the conversation.

10 slots available

Need a different scope? We adjust based on your volume and needs.

Account Ownership

You own the account. Always.
The Japanese Instagram account is owned by your brand. We only operate it as an authorized admin. If the partnership ends, the account, followers, and content remain fully yours.

Why Brands Use This

Most brands do not need a full Japan launch at the beginning. They need a lightweight way to stop losing people who are already interested. SORA exists for that gap: a low-cost, low-friction way to maintain communication with Japanese users before building a larger local operation.

Typical handled topics: sizing, shipping, basic product questions, general inquiries, and comment management. Refunds, complaints, legal issues, and other decision-heavy matters are escalated to the brand.

You already have Japanese customers.You're just not serving them yet.

You already have Japanese customers.
You're just not serving them yet.